Thumbnail of user kennethu103

Kenneth U.

Virginia

Contributor Level

Total Points
84

1 Review by Kenneth

  • ViaSat

2/11/23
Verified purchase

Customer service is beyond rude. We're paying over 300 a month for 3 days of barely working internet. The rest of the month our internet doesnt work. It takes 2 hours to watch a 20 minute show. 15 minutes to load a web page. But to them it works just fine. All the call centers are over seas and all they do is read scripts to you and gaslight you for being upset with their trash service. It's a scam company to the core. They boast unlimited plans but in reality they come nowhere close. Avoid them at all costs.

Tip for consumers:
Don't. Go with starlink if you can.

Products used:
We try to use the internet

Service
Value
Shipping
Returns
Quality

Kenneth Has Earned 4 Votes

Kenneth U.'s review of ViaSat earned 4 Very Helpful votes

Kenneth hasn’t received any thanks yous.

Kenneth doesn’t have any fans yet.

Kenneth isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user curtisr278
Curtis R. reviewed ViaSat
4/12/24

I have had it a couple months and it is bad. My phone lays next to the modem and it always...

Thumbnail of user lmmfic59
4/3/24

Horrible customer service, we called 3 times regarding a charge for equipment that was returned...