Kenneth L.

About mid-May, I bought the DVD set of the TV series John Doe. Although the the video quality of the recordings was excellent, nearly all audio had issues of one sort or another. Nearly half of the tracks had blank spaces over a minute long; a couple had spotty mutings. Nowhere in the product description on their website was there a mention of failings. I attempted to contact the company 3 times with specific details of the issues I discovered and asked for correction of the problems. No response was ever forthcoming from them. Considering that I paid over $50 for this, there should have been some effort on their part to resolve the issues.