HomeAway now requires landlords to provide a bank account so they can charge and I assume pocket a portion of the 3% credit card fee. They receive the membership fee on top of that. Their reason is, "customers want it." If that is so why in eleven years of being a member have only three renters preferred to use a credit card with the 3% premium? VRBO was great! HomeAway is a ripoff maximizing their profit at the expense of the landlord and renter. Worse than that they are rude on the phone to the legitimate complaints of a paying landlord!