Kenneth H.

3 strikes and your out!Poor customer service, Can't seem to get it across to anyone that taking 1-1/2 plus hours for food delivery is not very good. Also, when the order arrives and is not complete, you need to make that order complete, not offer some petty credit that that does not even cover the order delivery/service fees. We order food because we are hungry, what the heck am I going to do with a credit to my account, order again, wait an hour and a half for my food, get charged a service/delivery fee again, and hope my order is correct the second time? Who has time for all of that, quite honestly the $8 credit to my account was an insult, didn't want your money, I wanted my food. Customer service would not even address that the credit itself was the amount of the service/delivery fees nor that I should have had those fees waived on a future delivery. All I can say id BYE...It wont happen again to me.
My order number was ******* on 11/18/23