Kendra M.

Used to be a good company. Now a bunch of unaccountable, price-gauging, inferior- product-making thieves.

10 year product lifespan MAX (I'd say it more like 5 years now before your operating system will be obsolete). That's ridiculous for the price. And they are overpriced.

Bad performance platforms that are cumbersome to convert to anything else.

Apple now loves charging extra fees monthly wherever they can (I reiteraet: thieves and greedy crooks).

Horrible customer service. HORRIBLE. Rude, incompetent tech employees. Any support person who seems helpful, forwards you on to the next unhelpful person who basically says they won't do anything the other guy said they would.

Oh and let's talk the scam of iTunes/Apple music.
1. Can we please not put the music industry in the hands of Apple? Remember when they forced that U2 album on all of us?
2. I used to have playlists of mp3s. Now if I didn't buy them from apple music, they've disappeared. I have chatted with Apple about this... They did disappear (apparently my fault for not knowing this would happen and backing up before the random date they all "disappeared". So... I have to buy what I already bought... because it wasn't from them.

I'm gonna highlight... Their program deleted things from my pre-existing music library (playlists I'd had 10+ years). I did not delete them. I did not consent to delete them. Apple is now trying to make me buy them back in iTunes/through Apple music (like hundreds of songs.). A lot of songs I bought before I even owned a Mac... some were from old CDs... I'm over 35.)

That's pretty unethical in terms of business.
No accountability. Rude, lying customer service reps. Caught one saying "f you" to me right before he hung up. (Because I insisted he let me talk to the previous employee I had spoken with vs. being forwarded to a third one.)

The current and intentionally misleading advertising that has everyone signing up for extra storage and Apple Music because you can't access your saved documents otherwise (disc almost full-optimize storage). How is my "disc almost-full" I hardly have anything on this computer/phone?
Oh, so I can buy iCloud storage.

You know you who doesn't charge me a monthly fee to access things I paid for or to have adequate storage on the device I have... any other computer company except apple!

I'm going to the store today and going back to PC. I'm done with this lying, gauging, and unethical company.

I'd suggest we all do the same.