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Kendra M.

Contributor Level

Total Points
80

1 Review by Kendra

  • InviteShop

11/15/16

I had a typo on the card and did not realize it until I looked at it again on an email. I guess I missed one letter because when you click edit to type something else in it does not zoom in at all (not very user friendly). I was a first time customer so I figured they would give me a break and allow me to redo 25 simple birthday invites. NOPE! They "offered" me 30% off if I ordered the item again. It wasn't about the money it was about the service. The representative basically said it was my fault as nice as possible and the manager didn't do anything to cut me a break. It was my fault there was a typo (actually no, its not very user friendly) It didn't matter that I was a first time customer (thanks, won't be ordering from here again!) and it was also my fault I didn't get the "Designer Review" upgrade (which, when I asked about she even said they wouldn't of caught the mistake anyway since it was a city name!) BS. Don't do business with them. They are as cheap as their customer service.

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