Got suckered into a 12 months subscription after missing the free trial cut off date. Accumulated 120 assets and due to lack of variety on the platform, only used 25 credits- upon cancelling my service I found out that I would loose the assets ive paid for and there is not a dam thing that I can do about it accept to continue the subscription. Online and phone customer care was absolutely shocking and no one wanted to help- only upsell me on a service I am clearly not using. Disgraceful and disappointing. Save your money people- so many better options for stock images!