Kendall S.

What a joke! I was actually excited after making a huge ($900) purchase through Sonos, which after 2 months I was awarded nearly 10,000 points for. Finally, after waiting for the points to go through, I tried to reedem a $100 Amazon gift card with all my points. The next day I got a message saying they couldn't verify my redemption, AND they took away all the points from my Sonos purchase, saying my purchase was returned. Uhm, I think I would know if I returned $900 worth of equipment! They literally REFUSED to accept verification and told me they were "done responding to my claim and there was nothing to be done." Thank God I didn't spend years trying to earn up the points like the poor suckers who use this website regularly! Don't waste your time.