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The 24-hour turnaround has turned into 10 days, tried to email but was advised emails are returned in 1 to 2 business days?! Not quite the customer service today's consumer is looking for. So, I called the toll free number... 21 minutes on hold no answer yet... The "if you don't like it promise" doesn't help much when the invites show up so late you have no choice but to send them out due to the fact there no time to get from any other vendor!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ken A.'s review of Zazzle earned 3 Very Helpful votes
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Hello Ken,
I am so sorry to hear you have not yet received your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I see that you were able to finally get through with our customer support department.We will have someone follow up with you again via e-mail.
I look forward to assisting you further!
Thank you,
Christine