I pre-ordered a new release July 10th 2022. It is now January 20th 2023 & I have yet to receive it. I've contacted them multiple times about a refund & to cancel the order however they've stated its shipped and can't refund me. I have 0 proof the book ever shipped as they can't provide a shipping number or even provider who they shipped it with. I decided to cut my losses & I ordered the book from the author directly. She had it shipped & delivered internationally (Australia to Canada) in 10 days. Including a long weekend holiday in there. *shout out Emma Carey you're the best*. This is all to say overall I will NEVER order another book from book depository & will warn everyone of how much of a scam they really are.