This website is literal garbage. I have tried to login and receive my credit report from several browsers, and it still won't work. To log out and log back in was the only recommendation I got from Tammy in the customer service chat. It takes an eternity to load, but I'm not sure if it ever actually loads because I waited very very long time each time I tried it and it never worked.
Maybe they'll give me my credit report through Facebook or "Twitter". Even that part of the website is out of date by over 2 months. They need to get at least one thing right anywhere.