Ordered flowers to be delivered for my best friend's 50th birthday. Was supposed to arrive on a Friday, by Saturday hadn't heard anything and no email showing any status update. Called customer service and was told the flowers are sitting at FedEx and wouldn't be delivered until Tuesday. Flowers sitting in a box for 6 days is going to be a lovely site. Was refunded the shipping fees and given a $20 credit to be used on a future order. So sad and disappointed by this!