I've ordered 2 bags of here and both listed in good condition, one Gucci and one Prada. My Prada bag was perfectly fine and my Gucci one is in horrible condition and non returnable. I paid less for the Prada bag and way too much for the Gucci bag. The pictures didn't show 90% of the wear and tear it has. The paint is almost entirely rubbed off the trim and the bag is so discolored. I'll never use it and wouldn't have even paid $40 for it if I saw the actual amount of wear in the picture. Instead I'm out almost $400. Shame on you The Real Real.
Hello Kelly,
Thank you for reaching out.
We do apologize that the item did not meet your expectations.
Product listed as "good" will show more prominent signs of wear as this the lowest condition rating.
Please note, we have reached out to you privately to further assist.
Hope to hear from you soon.