Developed in part with a grant from
the National Science Foundation

Member since April 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 31

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Kelly

CARiD

CARiD

4/1/19

They have the worst customer service. Ordered some taillights and emailed back and forth for 2 days because apparently the sku# on the website is not accurate. Finally get a customer service lady to find the parts and put them in a cart for me. Ok get them. Couple days later put them on, one of the seals is broken. Call customer service for replacement. Am told that I need to 1: give them my vin#. Ummmm no. You don't need that in any way. 2: I need to order a new set and pay for them and then return these for a refund. Ummmmm no again. Why would I pay for a second set when you have yet to give me a working set. Their response is well we will have to wait for the manufacture to approve that the seal is broken. Again no. After 45 minutes of none sense I am just sending them back for a refund.

Kelly Has Earned 2 Votes

Kelly R.'s review of CARiD earned 2 Very Helpful votes

Kelly hasn’t received any thanks yous.

Kelly doesn’t have any fans yet.

Kelly is Following 1 User

carab29
1
0
Cara B.

Similar Reviewers on Sitejabber

joshuam358
Joshua M. reviewed CARiD
8/23/19

I ordered a part for 2 push buttons for my car, the image shows 2 buttons on the add and the...

keithb322
Keith B. reviewed CARiD
8/23/19

The people it CARiD have no idea what's going on! I ordered Tires and Wheels for my 69 El Camino...