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1 Review by Kelly

CARiD

CARiD

4/1/19

They have the worst customer service. Ordered some taillights and emailed back and forth for 2 days because apparently the sku# on the website is not accurate. Finally get a customer service lady to find the parts and put them in a cart for me. Ok get them. Couple days later put them on, one of the seals is broken. Call customer service for replacement. Am told that I need to 1: give them my vin#. Ummmm no. You don't need that in any way. 2: I need to order a new set and pay for them and then return these for a refund. Ummmmm no again. Why would I pay for a second set when you have yet to give me a working set. Their response is well we will have to wait for the manufacture to approve that the seal is broken. Again no. After 45 minutes of none sense I am just sending them back for a refund.

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