I was with mercari for almost 2 yrs. I thought they were really a good site at 1st. I never had problems with getting paid. Once my gmails became an issue and I lost that gmail, they couldn't help me find it, I know now was a l Iie, google gmails as well told me they also couldn't recover them. I had not been able to make another mercari account on same phone number, but yet, mercari could not locate that old gmail site. Which also BTW, had just shipped 4 items which added to over$80.00. Finally new phone, new gmail I then made a new mercari site, then once I kept trying and being denied access to the money I made, they said a account already exists w/that bank info and all I could do was shop with the money because I couldn't logout of old mercari gmail account, which they already knew about from the beginning, which is the point I am making. I was able to sell, and buy, once I made money, I was then shut down for telling them that I couldn't add my bank account to site. They sent me a gmail and told me they're shutting me down