Kelly P.

Most of my dealings have been for jewelry. You do have to order carefully & make sure the items are sterling silver. If you order clothes, take your measurements and check the sizing chart. Also check the conversion of cm to inches, most of the items are Asian sizes and you need to order up 1 - 2 sizes for a proper fit. They are generally very inexpensive (except for cat trees).

I did a Live Chat with Neacy, April 3,2018 around noon EDT. I explained to her in my email saying my package was out for delivery, it showed I had ordered a case for Samsung Galaxy S7. & that I was sure I requested the S8. She said she would replace the case in the correct size and style and cost. The closest case I could find was $5 more, I asked if I could pay the difference. Zshe said not to worry about it. She took care of the re-order, as a one time courtesy. I feel she went above and beyond to help me. I used to work in customer service. I recognize an exceptional customer service person immediately. And Neacy certainly is one. She is kind, personable and knows her job & does it well!