Kelly N.

I had a horrible experience with alterations on my mother-of-the groom dress. I think I could have done a better job myself and I paid $178! I had the bodice shortened at the shoulders (a reasonable $13), armholes cut down (a reasonable $33), sleeves reset (a reasonable $33), the dress and lining hemmed (an unreasonable $66) for a 34" hem circumference, and the leg slit sewn from above knee to slightly below ($33). The seams weren't finished in the armholes; the hem wasn't pressed (until I asked) and the hem looked puckered; the leg slit they partially closed was not closed completely, (part of the lining showed) and it was puckered; and they added an unexpected pleat on each shoulder. I didn't notice the unfinished seams or the botched slit until I got home, so I was stuck with fixing these things myself. I can't believe that such expensive alterations were so poorly done.