Thumbnail of user kellym218

Kelly M.

Contributor Level

Total Points
165

2 Reviews by Kelly

  • Rentalcars.com

12/22/23

No phone numbers or emails to cancel on the Rental Voucher. They don't answer the phone. I cancelled with the company rental.com got my rental from but that was not good effective. I still got charged $426.23
Even though I called the Rental Company on voucher a week before the reservation date.

Tip for consumers:
This company is terrible to rent from Don't do it!

Products used:
none

Service
Value
Returns
Quality
  • Boston Proper

7/17/17

I called Boston Proper because I never was notified they got my return. They have had the clothes I returned for 7 days and I will not see the amount in my account for another 7 days. I asked for a supervisor who told me that she was sorry. That's just how long it takes because they are so busy. It's over $500 and they are keeping my money for 10 days. The clothes weren't that great either for the money. I will NEVER order from them again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user adamc110
Boston P. – Boston Proper Rep

Kelly, Sorry you are disappointed in the return process. Returns take up to 14 days to fully process. We aren't robots working 24/7/365, we are humans processing items that are returned to us. Our website clearly states that returns can take up to 14 days to fully process - sometimes faster, sometimes not.

Kelly Has Earned 5 Votes

Kelly M.'s review of Boston Proper earned 5 Very Helpful votes

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