I called Boston Proper because I never was notified they got my return. They have had the clothes I returned for 7 days and I will not see the amount in my account for another 7 days. I asked for a supervisor who told me that she was sorry. That's just how long it takes because they are so busy. It's over $500 and they are keeping my money for 10 days. The clothes weren't that great either for the money. I will NEVER order from them again!
Kelly, Sorry you are disappointed in the return process. Returns take up to 14 days to fully process. We aren't robots working 24/7/365, we are humans processing items that are returned to us. Our website clearly states that returns can take up to 14 days to fully process - sometimes faster, sometimes not.