Kelly K.

I liked the service at first, but if you aren't careful to go back and uncheck items from a list of past orders they automatically want to send you again, you end up paying for a box of stuff you didn't want. When I communicated with customer service that I wanted to cancel my membership and unsubscribe, they said it was taken care of. Today a grove box showed up full of products I don't want and didn't order. I contact customer service, they acted a though it was my mistake (I still have the communications proving otherwise) and then after condescending to me, concludes with, 'just turn everything, no worries. ' grrr. Now I'm hauling their stuff back to the post office, adding another errand. No apology, nada. Never again.