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Kelly I.

Gravette, AR

Contributor Level

Total Points
83

1 Review by Kelly

  • Unique Photo

9/13/22
Verified purchase

I've tried a couple of times to use the online customer service form to report that a lens cap was broken in transit. A lens cap is a small thing considering the lens was in fine shape and the hood was not damaged even though, it, too, had been dislodged from being locked on the lens.

I've given up on getting a response and a replacement lens cap as I will be needing one very soon, so I ordered a cap from another source. This makes my purchase higher than was agreed.

Tip for consumers:
My lenses were as described, but a lens cap was broken in transit. That's all fine if the issue can be resolved with customer support, but, like me, you may not be able to get a response. In my case, I just wanted a replacement cap sent to me.

Products used:
camera lenses

Service
Value
Shipping
Quality

Kelly Has Earned 3 Votes

Kelly I.'s review of Unique Photo earned 3 Very Helpful votes

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