Portion sizes so small we're still hungry after each meal. Had to supplement with other ingredients and add more meat. We're normal sized people - not overweight - but meal sizes are more for children.
Food quality left something to be desired. All fresh produce is extremely small. No expiration dates on any meat. Totally unacceptable. Not cool that we have to trust that the meat is fresh. I don't trust my health to a company that refuses to give proper expiration dates.
Talked to customer service about canceling a box. She confirmed it was done and that a refund was processed. Wasn't true. Box arrived and no refund was issued. Contacted CS again who said "oh darn. Hate that for you. We can only authorize 50% refund." I had proof of my conversation but they refused to accept my screenshots.
I unsubscribed from email and am still getting emails. The last one had no unsubscribe link at the bottom which is a violation.
Every single thing that could have been good with HF was much less than acceptable. So good bye and good riddance.