This is sad, I had a nice size order (or so I think). When I went to check out you had raised all the prices. Saying the discounts didn't apply?
And after reading these reviews, I on't be ordering and will be letting others know this is what you do.
Hi Kelli! We are sorry to hear you encountered this issue when attempting to check out. OpenSky hosts thousands of different shops and each merchant is able to specify whether or not they accept our discounts. However, if a product is not discount-eligible, that should be reflected throughout the entire shopping experience and should not cause the price to increase during checkout. The only costs that are added during checkout (if applicable) are shipping, handling and tax. In any event, please send us an email from https://www.opensky.com/content/contact-us and we will be happy to look into this further. Regardless, we appreciate you taking the time to share your feedback with us.
Hi Kelli! We are sorry to hear you encountered this issue when attempting to check out. OpenSky hosts thousands of different shops and each merchant is able to specify whether or not they accept our discounts. However, if a product is not discount-eligible, that should be reflected throughout the entire shopping experience and should not cause the price to increase during checkout. The only costs that are added during checkout (if applicable) are shipping, handling and tax. In any event, please send us an email from https://www.opensky.com/content/contact-us and we will be happy to look into this further. Regardless, we appreciate you taking the time to share your feedback with us.