Keith S.

We rented through Homeaway "myrtle beach vacation station". Drove 10.5hrs to our rental property. It was filthy dirty, the couch was black, stains and bugs on bed and something that appeared be from the human body. There wasn't any bbq area as stated. When we called to complain they stated "sorry there's nothing we can do". Finally after some arguing they moved us to an "upgrade" closer to beach. We waited until the cleaners finished. Upon entering there's trash and cig butts, broken glass everywhere out front. The front door blinds were torn and hanging. There are bunk beds in every room but are to small for an adult to fit under. The windows either wouldn't lock or water poured in during the rain. The front bedroom had broken jagged glass in the frame. The a/c didn't working in living room and you had to dump dehumidifier tub or the humidity was unbearable. We had to wait an hour to get in while they cleaned. We spent 2 hours cleaning after cleaning people left. It was absolutely filthy. We put sheets on all furniture before we sat on them, bug covers on beds, swept piles of trash from under couches. There was rodent droppings in all kitchen cabinets, there's too much to list. We were supposed to stay for a week but after only 1.5 days we left and uprooted family. We found another place and had a fantastic time. Please be careful renting from these people. They ruined our vacation and don't want it to happen to you. Thank you ruining our vacation!