Keith m.

I tried to use the American Express Global assist program which they advertise will help you if you having to lose your wallet and need money or any kind of assistance. They're just plain awful. Unhelpful unwilling to try to help unpleasant and worthless. This is the third time I've had to try to use them end of the second time they have flat turned me down because I quote wasn't just desperate enough apparently. They don't mind if I catch check into a hotel and have to walk around all night. They are Unapologetic about being complete asshats and not caring whatsoever about the situation you might be in. I pay my bill info on time every month and they can't even live up to the obligations of their promises. Shame on American Express. I hope those mean unhelpful jerks at Global assist lose their jobs.