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keithh34

Keith H.

Contributor Level

Total Points
263

2 Reviews by Keith

2/10/18

Afer paying for expensive shoes from their website, I was sent a very very cheap pair of shoes. I asked to return them and for the correct shoes as ordered be sent to me or a full refund. The emails began with a 10% discount then a "you sell the shoes and we give a 10% discount". This eventually came to a refusal to allow me to return the shoes to a discount of 20%. The bank was informed and the company named in the bank transfer was deemed fraudulant. I also provided the Chinese Embassy with all the emails for them to follow through if they wanted to. Do nit I repeat deal with this company.

7/30/14

I have purchased a few products and although the delivery is slow, it's ok.
I just bought a "vehicle tracking device" which when tested before installing showed it faulty. The gps function did not work. I asked for assistance / advice as the product was not working. They offered me a "points credit" of a quarter of the purchase price. I asked for a replacement in my strong response. Have not heard back. Be careful, very careful.

rebeccal10
Katherine L. – Banggood Rep

Dear Keith H.,

So sorry for all the inconvenience caused.

Could you please kindly tell me the order number first?

You can also contact me directly to katherine@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Katherine

Keith Has Earned 3 Votes

Keith H.'s review of Brandshoesaleau.com earned a Very Helpful vote

Keith H.'s review of Banggood earned 2 Very Helpful votes

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