I had hired this guy to create a website for me. But after experiencing a great deal of difficulty getting a hold of him, and having him produce very terrible pieces of work while taking a very, very long time, I wanted to stop working with him. I asked him for a refund. He said he would provide one. A month later, I still have not received my refund.
He then saw that I left a negative review for him and promised he would give me a refund if I removed the review. He made me sign a contract for me to agree to delete the review if he gives me a refund. I deleted my review, a week and a half later, still no refund. Attached is a copy of the contract.
This guy is a liar and a fraud. He deserves to be persecuted. I'm pretty sure "Jacob" or "Richard" or whatever he calls himself, is not his real name.
Post script: His reply to my comment is a lie. He reached out once, and told me to call his "boss". I did, and I heard his voice on the voice mail on the other side. He never picked up whenever I called him back.
I am currently in a dispute with him through my bank to get my money back. Still no refund.
Per our records, your project was delayed do to your lack of communication and always wanting to pivot with your own ideas... We are terribly sorry your experience with us was anything less then amazing... As for your refund it was issued in full and sent to your bank, the time it takes for them to get it over to you is completely out of are hands... In checking with our merchant service provider, their records indicate the funds were sent back to you per your bank... I myself have tried to reach-out to you on multiple occasions without success...