I wasn't aware I was calling this type of service till she offered to help me find another hotel. My operator, I apologize I don't remember her name, went out of her way to help me. I wanted a hotel with room service and accepts dogs, she searched for one for about 30 minutes but wasn't able to find one with room service. Not her fault, but COVIDS. So instead she found me the cheapest yet comfortable. I couldn't have asked for better service.