Keely G.

ZERO STARS. After not receiving my book even though it was in my town for 5 days, I went to the post office. To find out, my book was lost! Even though their website stated it was in my town. Mind you, I needed this book for school 2 weeks ago. I emailed customer service and was told it was a 4-8 business shipping time and that they still had time to get it to me. Not sure how that is possible when it's lost?! I asked for a refund and they stated I have to wait the 4-8 business days. I already re ordered my book with a new, and better, company. Their customer service people do not give a $#*! about their customers. I'm beyond pissed that I asked for a refund and was told to wait out the shipping deadline. Absolutely not, they already LOST my book, how the hell is it going to show up when it can't even be tracked? Incredibly unprofessional and I hope their company understand that, as a college student, I will be informing my fellow classmates not to purchase from here as well as the following I have on all social media. You are a terrible company.