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I had to give these guys a great review as they were very kind at my lack of technology prowess when it comes to hardware. I get refurbished phones so didn't know exactly which case size to choose and ended up choosing incorrectly, so when the items came, they didn't fit. I was disappointed as I waited a long time for them (they are coming from across the pond). I contacted support and the support personnel was friendly and followed up a lot. In the end, they kindly sent me the right size phone cases and now I know what the appropriate size for my phone should be! They have fun designs, so I'll definitely be ordering more, especially since they went out of their way to help me.
Tip for consumers:
Looking for fun themed phone cases? This company has all kinds of themes. I'm particular about the Harry Potter cases. I like that they are very slim fitting to the phone and are not bulky. They also have other mobile phone accessories.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
Tip for consumers:
These shirts are soft and I really appreciate that they are true to size. Buying clothes online is always tricky for me because I'm a larger gal and a men's XL fits my "girls" without feeling like a sausage casing!
There is occasional free shipping and I also appreciate the constant updates I'd get: Order received, order shipped, order in transit, order delivered. It's good to be "in the know"!
Products used:
I love the t-shirts, but there are also cute reversible plushies and pins with the target audience of "nerd" culture
K E.'s review of TeeTurtle earned a Very Helpful vote
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