I am writing a review on every website I can and I encourage anyone reading this who has not received their order to call their card company and have them reverse the payment and report this company to the BBB as well as the Philadelphia AG for fraudulent activity. I'm not giving them months to bs with my order. I started digging deeper after my order has been in label created status for over a week and the delivery date keeps changing everyday. I wish I read these reviews before I purchased it better yet just bought the items on Amazon it wouldn't hurt to pay more for a guaranteed delivery and that's what you'll have to do anyway since they never actually ship your product it's seems. And their customer service NEVER gets back with you besides that first bot email response someone called Renalyn sends from zen desk. There is a statute on reversals ppl call your bank and report the payment ASAP don't wait for broken promises for months. I know I'm not about to. Also report their website as a scam to Google, with enough reports their site will get flagged as well and we can hopefully save those who come after us!