I purchased picture sets whose product photos showed three hangable canvas pictures. They arrived as canvas rolls (as opposed to framed) squished flat in the envelope. When I contacted the seller, they simply stated they do not accept returns and there are other products available that come on wood frames, but not the ones I ordered. Such a disappointment. You should not order anything through this website if you are looking for quality and reliable customer service. It's sad that online vendors can treat customers like this.