k c.

As with other reviewers, we thought we were booking directly through the hotel. The website clones itself to do this. The operator who made the initial reservation made several errors.
1. Name spelled wrong in one place, correctly in another
2. A wheel-chair accessible room was requested, on the ground floor. The room was on the second floor and the hotel does not have elevators. That would have been a shock when we got there
3. A totally wrong telephone number was entered.

And when we tried, for half an hour, to fix an error, they cancelled the reservation without telling us.

On top of all that, the rate was $100 over the rate when we booked directly through the hotel. They have a very competent front desk manager, Des, who solved all the problems Getaroom caused.

They should be ashamed of their incompetent service. Believe me, we will never again make the mistake of using this booking site.