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I placed an order on Oct 25th for a xtra large size jersey. At which time, my credit card was charged and shipment should be made within 3 days of the order, per the website shipment information. When I attempted to contact the live chat, I was advised of the hours of operation, while attempting to receive some sort of status on the order, I've received a notice today stating my refund was processed due to the return policy. I never received or returned the item. More importantly, the credit was not posted to my account today. I am very dishearted with this company, as I have ordered from them in the past with no pending issues. I am sad to say, I will not be doing business in the future
K C.'s review of FansEdge earned 2 Very Helpful votes
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Three orders never was delivered! My grandsons uniform did me in. Others have experienced the...
Hello, we are terribly sorry to hear about your negative experience! Upon review of the order, we can confirm the package was shipped, however, it was returned as undeliverable and refunded upon receipt. We would like to extend a discounted refund of your next purchase. Please feel free to contact us at customerfirst@fansedge.com and we would be happy to assist. Again, we apologize and hope to hear from you soon. Thanks, Chastity