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K B.

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1 Review by K

JJ's House

  • JJ's House

“Return Exceedingly Difficult”
3/4/24

Several go-rounds were needed before I received a return shipping label. Then my refund was debited $42.99 for shipping. I'll not order from them again. Customer service does not measure up.

Products used:
Didn’t use gown. Returned it.

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 4.2K Views
Helpful  (1)
Thank you
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JJ's House R. – JJ's House Rep

Thanks for your review.

After checking, we found our customer team responded promptly. We offer self-return service which is efficient and clear for the refund and our agent provided the link and instructions for you.
https://www.jjshouse.com/help/returns-refund

We also sent to you the label requested when you contacted us in the second email.

Thanks for your time.

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