Kaytlen P.

Updated Review: I was contacted by the supervisor very quickly post my experience earlier today. I am pleased with the way the situation was handled and will probably try to order from Lulu's again in the near future. I have changed my rating, because I don't want to bash the whole company for one bad seed.

Old Review: I had questions about my FIRST order at Lulus. I contacted customer service via email to get clarification on the student discount. The first email I received was nice, but very unclear. I replied asking a question about what * had sent and her response was totally UNPROFESSIONAL and RUDE. Customer service is everything, and if you don't have that as a company, you have nothing. I made my first purchase today and that will be the last because of the way I was treated.

*Personal information redacted by admin