Kayla H.

Literally the worst thing that has ever happened to me shopping online. I called on the phone to cancel my "VIP" Membership only to have a man whom I could barely understand tell me that they were not able to cancel my account because I had the $39.95 a month "balance" which functions as a gift card and can be exchanged for more items from the store. However, he also explained that even if I used the credit, I'd be charged ANOTHER $39.95 as a "gift card" for my newer purchase. So, essentially, there is no way out and I will need to call my credit card company and cancel the card linked to the account which is a huge pain. Never buy anything from this website. Yes, the explain all this to you in the fine print but honestly, who the hell even reads that? I shop online all the time with major companies such as Urban Outfitters and American Apparel and they are legitimate companies. I assumed that given the media coverage and popularity of JustFab that it would also be reliable without having to do any investigating but apparently not. Either be very careful or avoid the website all together.