Kayla C.

I recently purchased 3 albums on clearance. Only 2 arrived. I immediately sent an email hoping to get a copy sent. Nothing for a week and a half, contacted their social media team through Instagram and then I finally received an email that they will get a refund approved. 11 days later, I realize I've gotten no confirmation or refund so I email for a status. It's currently 6 days later with no response. It's been a full month since my order arrived and I first contacted them with no resolution. This company is definitely now on my "don't buy" list.