Kay L.

Set of robbing scumbags, I have taken this to consumer rights.
My husband ordered a kfc today for 5.30 before he went out.
I came home and the food arrived 15 minutes late and was flat cold and only an 8 piece boneless bucket meal to feed a family of 4
I complained to Just Eat, little did I know that my husband had ordered the 8 piece in error instead of the 12 piece but the fact remained that the food was freezing cold.
I had to REHEAT CHICKEN to feed my family.
Over 2 hours later just eat contacted me for PHOTOGRAPHIC EVIDENCE and because I couldn't they refused to resolve the matter...
Stay away from this bunch of thieves.
I have deleted the account and will be dealing with this legally as they have breached consumer rights.

This is the response I got.

Robelin Coronel (Just Eat UK)
22 Mar 2024, 20:33 GMT
Hi,
I'm sorry you weren't happy with your recent
Order (*******)
We take these things very seriously, so when
There's something wrong with an order, we
Always ask customers to send us a good-
Quality photograph. This allows us to look
Into things in more detail.
As you're unable to send us a photo, we
Won't be able to look into this any further on
This occasion.
Thank you for your understanding and for
Getting in touch with us.