Kavi R.

I made couple of online purchases and I returned few items that didn't have the correct size, in store. They said the return went to my original purchase account/card and I will only see that after few days. However, the day after I get the return they charge me back as if i have bought the same item again but only thing I don't have the item but just paying the money for it. I called them many times and no one can resolve my issue. Then it happens again - I get charged back for another item I returned few days ago. I had to call the bank to dispute these charges - which is still underway! Oldnavy.com is so terrible... I don; t think I will do any purchases here again. And I will warn about this in every social media as possible for all poor customers to be aware of!