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The soil thermometer I ordered arrived in damaged condition; it was clear this damage occurred during the package transit and was not the fault of the company. Customer service was wonderful, they quickly shipped a replacement and simply asked for some photos of the damage for their records. Usually claims like this can be a hassle with a lot of back and forth and multiple days of talking with different people, all while still not having the functioning product you needed for work. I was very grateful for this experience.
The soil thermometer I ordered arrived in damaged condition; it was clear this damage occurred during the package transit and was not the fault of the company. Customer service was wonderful, they quickly shipped a replacement and simply asked for some photos of the damage for their records. Usually claims like this can be a hassle with a lot of back and forth and multiple days of talking with different people, all while still not having the functioning product you needed for work. I was very grateful for this experience.
After some searching for what I was needing for future work projects, they had the product I needed that fit all the right characteristics we were looking for and at an affordable price.
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Empty.
Items came as described. Can't wait to put them to use.
Easy to find replacement part (battery cover), quick delivery
