Katy R.

Dont ever go to the metrotown's forever 21 EVER. Even the manager doesnt know how to do $#*!. Whenever a sale ends, You take down the sign. But i purchased two sale backpacks with red tags that LITTERALY SAID "Buy one get one free ALL SALE ITEMS WITH A RED TAG". It was $20 each so i wouldve got the second one free. So i got to the counter, Also purchased a $10 SPC card, With a makeup blender, And other brushes, So Im thinking the total would be $40. So i got to the counter and a girl rings it up, IT CAME TO OVER $60. I look at the reciept and it says I purchased for both of the $20 bags. I told her that it wasnt right, But her excuse was "Oh well the sale, it ended, Im the manager, I know what goes in this store" giving all this rude attitude. When a costumer sees the sign, The cashier must honour it and give them the deal since the costumer already saw it. She was even the "MANAGER", But a smarter girl came to counter and apologized & did the right thing to give me back my money. $#*!ty costumer service.