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Katy L.

Germany

Contributor Level

Total Points
80

1 Review by Katy

  • Plumeria Swimwear

7/8/22
Verified purchase

Cheap products. Bad quality. Shipped only the tops of three bikinis and did not accept any returns since the products were on sale. Canceled the rest of the order (the bottoms) since I was waiting already for three months and did not get my money back. They pretty much exclude everything from returns (items on sale which are always all items on their website; opened packages even when tags are still in place, and so on). Customer service is very slow. They point out they only accept returns within 14 days which is not possible if they need more than one week to answer your request. Address for returns is not shown anywhere on website or within package.
For anyone needing it:
Plumeria Swimwear
Moreland, GA
190 Bridgeport Blvd, Moreland, GA *******

On top of all these issues, they declared the value of the package as almost 300USD. I did not even pay half of that since everything was on sale. In order to receive my package I had to pay another 100€ to customs to later find out that half the items were missing. DO NOT ORDER IN THIS STORE! I CANNOT EMPHASIZE THIS ENOUGH!

Tip for consumers:
No refunds possible. High custom costs if ordering from Europe (100€ for two bikinis). Avoid this store at all costs. I cannot emphasize this enough.

Products used:
Nothing

Service
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