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Katy K.

Contributor Level

Total Points
82

1 Review by Katy

  • Boostability

12/1/11

Avoid like PLAGUE!
We had signed up for a 3 month contract with Boostability paying $300 per month. At the end of the contract period, they made no contact with us and happily continued charging our card. We saw the charge initiated on a Friday evening and contacted them early Monday morning asking to cancel our account and refund the payment. Remember this was payment in advance for work to be done in the following month. Yet the account manager Colton Miller gave a flimsy excuse that work scheduling had already been done and after much insistence from our end, he agreed to a partial refund of $200. The same information was also sent back and forth and through the hoops via email. We were told that the refund would be credited in a week.
Three weeks passed by and we didn't see any refund. So essentially we were back to square one! Called them again and this time we were told they would be NO refund! That's right, we have it on record that they would be giving us $200 and based on their current position, it was all a BIG LIE.
Do yourself and your wallet a favor and DO NOT sign up with Boostability. They are crooks running a mediocre business and trying to swindle people by any means possible. DISGUSTING.

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