Got camping gear of the site ripped in the wind ( wasn't even that windy!) on night 3. Also gave them another chance and ordered from them again 4-6 shipping yet it's been over 2 weeks and still nothing. Their customer service team really needs to learn customer service! So incredibly rude and unhelpful. Great at giving excuses to cover their backs. Also if they don't like what they hear they won't reply altogether. Terrible.