Ordered and paid next day flowers for a grieving widow, they still have not arrived after 72 hours. Have been told there's nothing they want to do about itn and do not care how their flowers arrive or if they ever do. They have refused a refund and refused to resend the flowers, there has not even been one sorry but a "I've spoken to my manager and you can have £5 credit off a next order"! Why would I ever order here again? The most awful service at a time when we are all grieving. DO NOT BUY FROM HERE