katrina t.

I ordered almost 100 bucks worth of skincare items. They sent me a 10.00 wool beret instead with no return label or receipt. I am not required to send this back to get a refund for items i did not receive, but they said I would have to in order to get a refund. There was no return label so i would have to go pay to print one and then ship it, which as a customer is not something i feel i should have to do. I should not be the one jumping over hoops to correct their mistake. I notified them i would be filing a fraud report with my bank and the federal Trade C. And the rep responded with ''no worries'' and ended our chat. Please don't order from them. You will be scammed. After reading other reviews on this site its clear i am not the only one this happened to.