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Katrina K.

Contributor Level

Total Points
80

1 Review by Katrina

  • TGI Fridays

6/14/22

TGI Friday's #2637
4151 Millenia Blvd, Orlando (Orange county), FL, *******

DO NOT! I REPEAT DO NOT EAT HERE! This restaurant is nasty, the service is terrible, and when I requested to speak with the manager he never came out to speak with me. My family and I had a nice weekend in Orlando until we stopped to this place for dinner, Sunday, June 12,2022.

#1. The restroom was not clean. Dirt was all over the floor, it smelled like mildew, and no tissue was in the stalls.

#2. Our server was rude and abrupt with no people skills. She was not at all attentive to our table. First, she put in the wrong order for our appetizer. Once we got our correct appetizer she didn't come back to make sure everything was correct nor collect the appetizer plates once we were done. Therefore, when our entrees arrived we had to place the empty appetizer plates on the table next to us.

#3. The lemonade was watered down, and one of my sisters order a strawberry lemonade with no ice and she said the cup smelled like the mildew smell in the restroom. The food was horrible. My niece ordered a hamburger medium-well and it was well-done and dry when she received it. I ordered the sirloin steak medium-well and it was well over cooked. I sent if back and ordered the whiskey glazed broad. The ribs and broccoli were good. However, those glazed chicken slammers were hard and dry I was unable to eat them.

#4. Of course by now I am furious. So I politely smiled for the remainder of this terrible experience and asked another server if the manager was available for me to speak with him. The server said he is in the back washing dishes. I said I completely understand but if I could please speak with him for a few minutes. 10 to 15 minutes went by and he never came out to speak with me. So I said I will call the corporate office on Monday to make an official complaint and you guessed the phone did not ring I got an automated message that said "all circuits are busy call back later".

So since I couldn't speak with anyone I figured I'd do the next best thing make an online review. I never make reviews but this experience was too bad not to document.
My rating is HORRIBLE, HORRIBLE, HORRIBLE!

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