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Katrina B.

Contributor Level

Total Points
134

1 Review by Katrina

  • Noracora

6/12/19

Came very quickly and the shirts were nice. However, sizing was not clearly shown on the site apart from L, XL, XXL, not realizing their sizes are two sizes smaller than requested after I checked more closely on the website, but only showed with a couple of items further down the page. ( not ones I ordered)
Trying to return items, has not been successful. I have emailed three times, requesting address, and still no answer. I'm still waiting. Trading standards if there is one in China, need to investigate this company... someone anyway!
It's a shame.
I finally got a communication four days after my first email, but for a review! Next day I got an email, saying to respond to their email within 7 days or they will close the correspondence. They are suppose to reply within 24 hrs. They gave a name of a place in China where their company is suppose to be, but it's different from where it is was sent from. I did Chinese to English translation on google from the tracking. They also gave the link for information for returns and refunds which I had already responded too.
They offered 15% off instead of sending the clothes back, so I can use is it as follows...(This was included from their automated message to me)... We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth... That's what they offered to save me costs posting the items that are too small, back!

Katrina Has Earned 4 Votes

Katrina B.'s review of Noracora earned 4 Very Helpful votes

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