Horrible horrible company. I tried their 2% bha and it dried my skin out so badly. My face looked like a snake. And THE ONLY reason i tried this product is because I THOUGHT i could get my money back if I didnt like it. That's what they tell you. You have to pay shipping to return their items YOURSELF. They dont cover that part. So im paying 5 bucks to return a 25 item. Bull crap company. Will never ever try anything else from here again. They are dead to me.