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I bought a dress from lulus 6 weeks ago. L I tried it on briefly and it fit so put I put it in my closet, unworn with tags left on. I just pulled it out as I'm trying to pack for my upcoming cruise and noticed that the sides are longer than the back. It's an asymmetrical dress, but the back should be the longest part. The sewing is sloppy. It seems like a defect. I went online to try and initiate a return, and it would not allow me to do so. I hate to spend this much money on what feels like a defective item! 30 days is such a short time to use as a hard deadline for returns. I expect better quality in a dress at this price point!
Kati S.'s review of Lulus earned 6 Very Helpful votes
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Save your money and a headache, this store is a scam. I order a purple, xs size dress and I paid...
Hi Kati, thanks for leaving your review! We are so sorry to hear of your disappointment with the dress you received. We'd love to look further into this and offer a resolution here! If you could please provide your Lulus order number, we'd be happy to personally reach out via email. You can also get in touch with our customer care team directly by going to: lulus.com/customerservice. We look forward to hearing from you, xo.